Deliver the best impact-driven, human-centred
AI experiences
Banana Republic GPT: An AI-powered experience designed to achieve customer loyalty by accelerating online purchase sessions from over 8 minutes to under 3 minutes
Proficiencies
End-to-End Product Design
Design Systems
Mobile Design
Responsive Design
Information Architecture
Usability Testing
Figma, Claude, ChatGPT, Paper.design
Rapid Prototyping
Cross-Functional Collaboration
Work Experience
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Managed the roadmap to deliver a digital product for 10K+ users. The goal was to track productivity among 8 to 12-member groups.
Conducted AI-powered ideation & iteration to drive end-to-end product lifecycle, leveraging tools like ChatGPT, Figma Make, Microsoft Copilot and Claude to define guardrails and protoytype customer experiences.
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Redesigned the Hellocanola.ca responsive experience to grow user subscriptions by 25% through improved usability, accessibility and engagement.
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Led the strategic redesign of the enterprise SaaS legal platform at Thomson Reuters. Results include growth in average digital contract value by 25%, contributing to $100M+ in revenue growth.
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Led cross-functional teams of 3 and 10, including UX designers, developers, BAs, and product owners - to design and launch two apps.
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Simplified Fiat-Chrysler’s responsive e-commerce experience, contributing to renewed client business and improved customer engagement including lead generation.
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Launched the PC Chef product, scaling it from a local pilot to nationwide sales through user-centered design and agile collaboration. Specifically contributed to strategic decision-making by participating in senior leadership meetings, ensuring that user needs were embedded in long-term product planning.
Measurable impact
Across technology, leadership and business25%
Increase in digital
value in a year*
*Contributed to these results at Thomson Reuters
25+
Projects worked on for
millions of North Americans
200
People trained
over 2 years in UX
100M
Dollars of revenue
generated in a year*
Outstanding Recognition
Released on brainstation.io
Images from the promotional video
A BRAINSTATION MOST-ACCOMPLISHED ALUMNI
With 520+ alumni employed by 4 of Canada’s ‘big 5’ banks, tens of thousands equipped, and a network of partners and trainers from Fortune 500 companies, BrainStation is renowned for its global leadership in AI and digital skills training. Called a most-accomplished alumni is an incredible honour, especially since it’s an inclusion in an ecosystem of universally influential companies operating at the forefront of technology, AI, financial services, e-commerce, and digital transformation, which includes the following:
Royal Bank of Canada • Toronto Dominion Bank • Canadian Imperial Bank of Canada • Scotia Bank • Microsoft • Walmart Labs • Mastercard • Meta • Shopify •
Royal Bank of Canada • Toronto Dominion Bank • Canadian Imperial Bank of Canada • Scotia Bank • Microsoft • Walmart Labs • Mastercard • Meta • Shopify •
Testimonials (from LinkedIn)
Case Studies
Some of my work at Thomson Reuters, Fiat-Chrysler and Loblaws
Let’s Work Together
Always looking for new opportunities and comfortable working internationally. Let’s talk.